Dear Valued Customers,
Please be informed that our acquiring bank for credit card payments, Cathay United Bank, will undergo scheduled system maintenance. During the maintenance window, the following services will be temporarily affected:
Date/Time:
November 16, 2025 (Sunday), from 01:00 AM to 05:00 AM (Taipei Time, UTC+8)
Affected Services:
-
Online booking via our official website – Credit card transactions will be unavailable.
-
Phone, LINE, and Email reservations – Deposit payments via EPOS link using credit card will be unavailable.
-
On-site hotel payments – Credit card transactions will require manual authorization, which may result in longer processing times.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your kind understanding and cooperation.